FAQs
How does shipping work?
1
We ship to Canada & USA. Standard DDP(Delivery Duty Paid) shipping takes 3-5 business days & up to 12 business days to the Atlantic region
What is DDP shipping?
2
DDP (Delivered Duty Paid) is a shipping arrangement where the seller assumes all responsibility, risk, and costs for transporting goods until they reach the buyer's destination. This means the seller handles all freight, export and import duties, taxes, and customs clearance. The buyer receives the package with no hidden fees
What makes you different?
3
We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
How can I contact you?
4
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.